Patient Visitation Guidelines

Please review this general information on our hospital visitation guidelines. The full Hospital Visitation Policy is available by clicking the hot button below.

• General visiting hours are 8 am to 8 pm daily.

• The Emergency Department entrance will remain open 24 hours a day.

• USC Arcadia Hospital observes “Rest Time” from 2 to 4 pm daily to allow patients to rest and heal. During this time, visitors may be asked to leave to allow patients this rest time.

• All visitors must check in and receive a visitor’s pass upon entrance to the hospital which indicates the visitor’s destination.

• Children under the age of 12 are not permitted to visit (unless facilitated by management, social worker, or spiritual care). Minors must be under direct supervision of an adult at all times and must comply with the behavioral guidelines that are provided when an exception is made.

• Patients in Critical Care Units (CCU) may have up to 2 visitors at a time in the patient’s room for 15 minutes at a time. Visitors will be asked to exit the CCU for patient privacy during patient care activities and at shift change (7:00 am – 8:00 am and 7:00 pm – 8:00 pm).

• Labor and Delivery patients may have unlimited visitors in the waiting area, but may have only 2 visitors at a time in the patient’s room if laboring, only 2 visitors at a time if outpatient, and only 1 visitor in the operating room during a procedure and PACU. If a doula is present, please check with staff if a second visitor is permitted.

• Neonatal Intensive Care Units (NICU) patients may only have 2 visitors at a time in the patients’ room.

• Visitors will be asked to exit the NICU at shift change (6:30 am-7:30 am and 6:30 pm-7:30 pm).

• Visitors must comply with Codes of Conduct and Infection Control Practices as directed by the hospital. If the patient is positive for COVID-19, isolation precautions will be followed as required, but visitation is no longer prohibited.

• The Hospital Reserves the right to revoke visitation privileges for failure to comply with visitation guidelines or at the request of the patient or legally designated decision-maker.

To view the entire Visitation Policy, please click here