Robert “Robbie” Shappley has been selected as the new Chief
Operating Officer at USC Arcadia Hospital. With more than 12 years of
health care leadership experience, Shappley brings tremendous knowledge
and skill to the position. Shappley assumed this new role on June 12.
Shappley succeeds Steve Sisto, senior vice president and COO, who is retiring
after a long and distinguished career. Shappley will lead and manage the
operations of USC Arcadia Hospital. He will assess, plan, implement, and
evaluate all aspects of hospital operations to ensure their financial
viability, quality of service, efficiency, and operational effectiveness.
Importantly, Shappley will utilize his health care business expertise to
improve workflows, cost-per-unit of service, and productivity. As a mentor
and coach for our caregivers, Shappley will strive to promote effective
communication and working relationships within all hospital departments.
Besides establishing methods for monitoring employee, patient, and physician
satisfaction, he will also lead change initiatives through the implementation
of creative programs that support the organization’s overall strategic goals.
Prior to joining the Keck Medicine of USC health system, Shappley served
as chief operating officer for Fountain Valley Regional Hospital in Orange
County. Shappley has served in hospital leadership roles in California,
Arizona, and Tennessee. Shappley holds a Bachelor of Arts degree from
Pepperdine University, a Juris Doctor from the University of Memphis School
of Law, and a Master of Business Administration from Wake Forest University.
About USC Arcadia Hospital: Founded in 1903, USC Arcadia Hospital is a full-service community hospital
with 348 licensed beds. The hospital offers advanced cardiovascular services
including cardiac catheterization, electrophysiology, and open-heart surgery.
Los Angeles County has designated USC Arcadia Hospital as both a heart
attack receiving center and a comprehensive stroke center, as well as
an Emergency Department Approved for Pediatrics. The hospital also offers
a variety of services in orthopedics, neurosurgery, obstetrics, gynecology,
cancer care, and many other medical specialties. About 45,000 patients
are treated annually in the hospital’s Emergency Department. The
hospital staff delivers more than 1,200 babies annually and provides care
to more than 16,000 inpatients each year. USC Arcadia Hospital was originally
founded as Methodist Hospital of Southern California and affiliated with
Keck Medicine of USC in 2022.