Financial Assistance Summary - for Patients
USC Arcadia Hospital is dedicated to making healthcare services accessible
to our patients and acknowledges the financial needs of our community
who are unable to afford the charges associated with the cost of their
medical care. The hospital offers a Financial Assistance Program for qualifying
patients who receive emergency or medically necessary care. Patients must
complete an application, submit certain verification documents and meet
the eligibility requirements. This policy does not cover any other providers
of service except USC Arcadia Hospital.
Download Our Financial Assistance Summary
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Financial Assistance Program
If you need help paying for your medical services you may be eligible for
USC Arcadia Hospital’s Financial Assistance Program. The Financial
Assistance Program is a discretionary program offered by USC Arcadia Hospital to all
patients for services that are medically necessary. You must apply within six months of when you received the services you
are applying for.
How do I apply for Financial Assistance?
An application form and a list of all documentation required is available
for download below, simply click on the Download Financial Assistance
Application. For assistance on completing the application or to request
a copy of the policy you may receive help at any of the following sources:
- Main Admitting, ER Admitting, Customer Service Department located in Main Admitting
- Call our Patient Financial Services Department at 626-574-3594 between
the hours of 8 a.m. to 4:30 p.m. If you call after normal business hours,
please leave a brief voice message and we will return your call as soon
Is there language assistance available?
¿Hay servicios de traducción?
Our application forms are available in three languages: English, Spanish
and Chinese. Interpreter services are also available.
Nuestros fomularios de solicitud estan disponibles en tres idiomas, Ingles,
espanol, Chino. Tambien existen servicios de interpetres.
Financial Assistance Application - English
財務協助申請 - Chinese
Aplicación Para Ayuda Económica - Spanish
Financial Assistance for Uninsured Patients
USC Arcadia Hospital offers many forms of financial relief for patients
without healthcare insurance (“uninsured”) who need emergency
or non-elective services. We have financial counselors available to evaluate
your eligibility for various local and state programs, including county
assistance and Medicaid.
USC Arcadia Hospital has a financial assistance policy that provides free
hospital care for patients who have received emergency treatment, do not
meet the qualifications for Medicaid and whose income is less than 350
percent of the federal poverty level. To qualify for this free care, you
must complete a financial assistance application and provide documents
to support your income.
For patients who do not meet the financial assistance policy criteria and
will be expected to pay for services out of pocket, USC Arcadia Hospital
offers a discount similar to that received by managed-care health plans.
All uninsured patients (except those receiving cosmetic procedures and
certain “package” procedures) will be given a discount. All
pricing estimates posted under the “Uninsured” insurance type
already reflect the hospital’s uninsured discount.
Download Our Financial Assistance Policy
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Patient Collection Policy
Download Patient Collections Policy - English
Download Patient Collections Policy - Spanish
Download Patient Collections Policy - Chinese